Legal

Opt Out Request

Effective Date: August 30, 2026
Last Updated: August 30, 2026

This page explains how to submit an opt-out request to Loyalty LTD ("Loyalty," "AlwaysHereOS," "we," "us," or "our"), a Nevada domestic limited liability company operating www.alwayshereos.com.

You may use this page to opt out of communications from Loyalty or to exercise opt-out rights available to you under applicable privacy law.

1. What You Can Opt Out Of

Depending on your location and applicable law, you may request to opt out of:

Marketing and outreach emails from Loyalty
Text messages from Loyalty
Phone calls from Loyalty
Automated or prerecorded communications
Future contact regarding a prior inquiry
Sale of personal information
Sharing of personal information for cross-context behavioral advertising
Targeted advertising

Note on the last three items: Loyalty does not sell personal information, does not share personal information for cross-context behavioral advertising, and does not process personal information for targeted advertising. You may still submit these requests, and we will confirm our practices to you in writing. See our Privacy Policy and California Privacy / CPRA page.

2. How to Submit an Opt-Out Request

Email optout@alwayshereos.com, or use the Legal Request Form and select the request type that matches your request:

Marketing Opt Out
Do Not Contact Request
Revoke TCPA Consent
Opt Out of Sale or Sharing
Opt Out of Targeted Advertising
CPRA / California Privacy Request
Other Legal Request

Please include enough information for us to identify you and your records — typically your name, the email address and phone number you want suppressed, and your company name if you contacted us in a business capacity.

3. Text Message Opt Out

If you receive text messages from Loyalty, you may opt out by replying with a standard opt-out word such as:

STOP
END
CANCEL
UNSUBSCRIBE
QUIT
OPT OUT

You may receive a single confirmation message after opting out, where permitted by law.

4. Phone Call Opt Out

To opt out of future phone calls, email optout@alwayshereos.com or use the Legal Request Form, and include the phone number you want added to our internal do-not-call list.

You may also tell any Loyalty representative on a call that you do not wish to be contacted again, and we will record the request.

5. Email Opt Out

Use the unsubscribe link in any marketing email, email optout@alwayshereos.com, or submit a request through the Legal Request Form.

6. Sale, Sharing, and Targeted Advertising

We do not sell personal information, do not share personal information for cross-context behavioral advertising, and do not process personal information for targeted advertising.

We do not disclose personal information to lead buyers, lead aggregators, data brokers, or list vendors for their own purposes.

If you submit an opt-out request in one of these categories, we will confirm in writing that no sale, sharing, or targeted advertising occurs and record your preference.

7. Requests Relating to a Client's Communications

If you have interacted with a company that Loyalty supports as a managed operations provider, Loyalty handles your information as that Client's service provider.

To change how you are contacted by that company, contact the company you interacted with. If you contact us at optout@alwayshereos.com, we will forward your request to the applicable Client and assist as their service provider.

We may continue to send communications on a Client's behalf that are necessary to complete a transaction or request you initiated, as permitted by law.

8. Processing Opt-Out Requests

We process opt-out requests as required by applicable law.

Response timing may depend on:

The type of request
Applicable law
Verification requirements
Whether the request contains enough information for us to locate your records
Whether the request relates to Loyalty or to a Client whose operations we support

We generally acknowledge requests within ten (10) business days and complete them within forty-five (45) days, with an extension where permitted by law.

Some information is retained after you opt out where permitted or required by law, including the records needed to maintain suppression lists and honor your opt-out going forward.

9. Effect of Opting Out

Opting out limits marketing and outreach communications. We may still process information where permitted by law, including to:

Complete or respond to your request
Maintain suppression and do-not-contact lists
Comply with legal and recordkeeping obligations
Prevent fraud or abuse
Maintain records of consent and opt-out status
Send transactional, servicing, or legally required communications
Perform services under an active written agreement with your company

If your company has an active engagement with Loyalty, opting out of marketing does not end service communications about your engagement. To end the engagement itself, follow the termination provisions in your agreement.

10. Appeals

If we deny your request in whole or in part, you may appeal by replying to our response with the subject line "Privacy Appeal," or by emailing privacy@alwayshereos.com. We will respond to appeals within the time required by applicable law.

11. Contact

Loyalty LTD
2206 Heavenly View Drive
Henderson, NV 89014

Phone: (505) 477-3990
Opt-out requests: optout@alwayshereos.com
Privacy requests: privacy@alwayshereos.com
General support: support@alwayshereos.com

Or use the Legal Request Form.